I bought the subscription on iOS, but I don't have access.
If that's the case, here's what you can do:
Sign out of the app, close it, restart it, and then sign in again. That makes our system check again whether you have a subscription or not.
Make sure you're signed in on your iPhone/iPad, where you want to use the subscription, with the Apple ID you used to buy the subscription.
If you still don't have access, it can also help to tap "Restore purchases".
In addition, please double-check whether you got a confirmation email from Apple and whether the money has already been debited from your account.
If so, make sure you made the purchase on this device with your current Apple ID.
In the simpleclub app, go to "Profile", tap the gear icon at the top right, go to "Help & Support" and select "Send us the system information" - that way we can find out which account your subscription was registered to and, if necessary, unlock it manually. đ
I bought the subscription through Apple and want to cancel it.
If you made an in-app purchase in the iOS app, you have to cancel the subscription directly with Apple.
You can find out how that works in detail here.
I bought the subscription through Apple and want to withdraw from it.
When you buy through the App Store, you officially enter into a purchase agreement with Apple.
The "Apple Media Services" terms for your country then apply.
You can find out how to proceed with withdrawing from the subscription here.