Our subscription is available for purchase in Germany, Austria, and Switzerland. To subscribe, one of these countries must also be set in your profile.
Because we have to pay sales tax in each of these countries, we're legally required to store the country of all users. That's why we determine your country both when you sign up and during the purchase process itself.
Don't worry: all your data is stored encrypted.
⚠️ If you create your simpleclub account while on vacation, for example, your vacation country may have been set as your country in your profile. This can mean you can't buy a subscription. The same can happen if you live in Germany close to the border and we mistakenly detected your neighboring country as your home country.
As long as you're in Germany, Austria, or Switzerland, you can easily change your country.
How to do it if you don't have a subscription:
Sign in to simpleclub on the website or in the app. Select "Profile" at the bottom right.
Go to "Account".
Via "Email" you get to account management, where you can set or change your country.
How to do it as an unlimited user:
If you have an active subscription, unfortunately you can't change your country.
If you're moving abroad and want to change your country, cancel your subscription and wait until it has expired. Then you can follow the steps described above. 😊